These Habits Will Make You A Powerful Leader
The Servant Leadership Journal is a 30-day guide that will jump-start your journey into leadership with compassion.
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OUR SERVICES
Communicate Care was born from the desire to see people serve one another with compassion. A husband and wife team with over 30 combined years in local government service and 10 years in ministry, recognized the universal language of care lacking in our workplace, in our customer service experiences and in daily one-on-one interactions. After countless instances of feeling disappointed by the lack of care we witnessed, we felt compelled to share our experiences and encourage others to demonstrate care to others and lead while serving. Care is teachable. It is our commitment and hope to demonstrate the personal, organizational, and relational benefits of communicating care in every circumstance across every institution.
SPEAKING
Utilize Communicate Care for training you and your team to improve customer service interactions and interpersonal communication.
TRAINING
We will train your team to exhibit extraordinary care in everyday situations. Learn the principles and best practices of servant leadership and help your organization to thrive.
CONSULTING
We provide institutions with a personalized blueprint for improving staff, employee and customer relations.
ABOUT MALCOLM
“When people truly matter, we will find them treated with kindness, care and compassion.”
Malcolm Hankins is a public servant, pastor, and author. Instrumental in furthering the mission of First Watch Ministries, a church designed to love and support the marginalized, Malcolm enjoys serving, meeting new people, problem-solving, and spending time with family.
Having more than 30-years of public service experience in neighborhood issues and community engagement, Malcolm recognized a disconnect between how organizations address the needs of others and the natural desire of people to feel respected and cared about. His genuine desire is to improve the interactions of people leaders towards a more kind and compassionate community. This led him and his wife Joy to found Communicate Care. Malcolm is a Phoenix Seminary graduate with a Master’s Degree in Ministry.
CONNECT
Ready to give extraordinary care in every encounter?
Drop us a line and let us know how we can best help you.
ABOUT JOY
“Let's demonstrate how exceptional care improves the world. ”
Communicate Care Co-Founder Joy Hankins is a passionate educator with a background in training administrators to implement systemic family engagement practices. In 2020 she launched The Joy of Curls LLC, a natural hair care brand with a mission to educate foster and adoptive parents on textured hair styling and donating products to agencies that serve this community.
“For as long as I can remember, I’ve had a heart for people. Finding a way to lighten the burdens of others gives me a sense of purpose and peace that I can’t describe.”
Joy, who earned her Master's degree in Education loves to learn new languages, spend time with her family and listen to salsa music.
